For bookings contact - (+27) 083 577 8794 | rochelle@primelodges.co.za
Welcome to
Cliffhanger Lodge @ Mabalingwe

Home Features
- • Inverter Power Backup
• Premium DSTV
• WIFI
• Chef Included
• Panoramic views
- • Pool Table
• Indoor Fireplace
• Airconditioned rooms
• Indoor build in braais
• Swimming Pool
The Team

Tiaan Botes
Founder

Rochelle Botes
Co-Founder
We, a family of five, launched Prime Lodges in January of 2023 with the passion to help others experience the joy of getaways. As a mother and father of two beautiful girls and a boy, we understand the importance of making memories and spending quality time together. Our love for the great outdoors, including hiking in the mountains, camping in the middle of nowhere, and gazing at the stars, is evident in every aspect of our business.
We are committed to doing our best to take care of our guests and make their stay as comfortable and enjoyable as possible. We hope to have the opportunity to accommodate you again in the near future for another adventures at Prime Lodges.
Check In
Check In Time
Check in time is anytime from 14H00 until 20H00. No persons will be allowed to enter this part of the reserve past 20h00, no exceptions.
Key & Access
The key is located inside the box at the front door. The access code is 1978
Entrance to the nature reserve
There is an access form that would need to be completed for each vehicle entering Cyferfontein and send back to Rochelle at least 48hours prior to your arrival. Please download the access form HERE. No access can be arranged if we do not have the complete access form for each vehicle.
VERY IMPORTANT
Check Out Time
Check Out
Check out time is 10am. If you wish to extend your stay, please notify 24 hours prior.
Damages and Cleaning
Get in touch with us if there is anything damaged. Daily cleaning is included in the rental.
IMPORTANT
Please make sure to close ALL DOORS & WINDOWS upon departure. Baboons will enter and cause a lot of damage when they get the chance. If any breakages/damages occur because of open windows or doors, YOU will be held liable for any breakages/damages.
Wifi Connection
Connection name: Cliffhanger
WIFI Password: Hippo@2024
Primary Contacts
For any questions regarding your booking, cleaning, game viewer rental etc.
Rochelle - 083 577 8794
Emergency Contacts
Emergency
083 768 1184
Fire Department
(014) 001 7240
Animal Control
(014) 001 7240

Important Rules
1. Off-limits Areas
Do not enter any locked doors or where an area is specified as “Staff Only”.
2. Smoking
Smoking indoors is strictly prohibited. Dedicated smoking area is outside.
3. Parties and Social Gatherings
Parties such as bachelors, bachelorettes, 21st - 30th birthdays etc. are strictly prohibited.
4. Noise
Guests and visitors should keep noise at a minimum between 8 pm to 8 am as a fine of R1000 can be issued if the noise is excessive during these quite hours.
5. Trash
Please throw all trash in the dedicated rubbish bins. If excessive trash is left in and around the property a fine of R2000 will be issued regardless of the departure cleaning fee.
6. Keys
Keys should remain in your possession during your stay. Duplication of keys are prohibited. Please return the keys to the key safe box upon departure and make sure it is locked.
7. Pets
No dogs, cats, pet rats, pet birds etc. are allowed at Mabalingwe under any circumstances.
8. Forgotten Goods
Should any personal belongings be left behind, there will be a R1000.00 handling fee excluding the courier fee to return said items. This is because it is about an hours drive for us to the reserve to collect any items which costs fuel and time.
9. Game Viewer Rental
An indemnity form must be signed by the driver of the Game Viewer if the gameviewer has been requested and paid for. Click HERE to download the indemnity form.
10. Speeding
Max speed on any road within Mabalingwe/Cyferfontein is Strictly 30km/h. If caught speeding Mabalingwe/Cyferfontein will fine you up to R2500 depending on the speed recorded.
11. Furniture
Guests are not allowed to move any furniture around the lodge.
12. Animals and animal encounters
Mabalingwe is home to free roaming wildlife, including the Big Five. For your safety and the protection of the animals, guests are strictly prohibited from feeding, approaching, touching, or attempting to interact with any wild animals.
• Never feed or leave food out for wildlife, as this can attract dangerous animals and cause them to associate humans with food.
• Keep a safe distance from all animals, especially leopards, elephants, buffalo and rhinos.
• Never attempt to approach, follow, photograph at close range, or provoke any animal.
• Do not exit your vehicle when viewing wildlife, unless you are in a designated safe area.
• Always supervise children and never allow them to approach wildlife.
Please remember: These are wild animals, not pets. Even animals that appear calm or harmless can become unpredictable and dangerous without warning. Guests who disregard these safety rules do so entirely at their own risk. Prime Lodges accepts no responsibility for injuries, damages or losses resulting from guests approaching, feeding or interacting with wildlife.
13. Experiencing Issues?
If you are experiencing any issues at the lodge please report it directly to Tiaan (083 768 1184) or Rochelle (083 767 8452). Please do not report any issues to the cleaner, we cannot be held liable for any reports given to the cleaner.
Please sign all rules and regulations HERE









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